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                        <id>https://there-there.app/blog/feed</id>
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                                <title><![CDATA[There There Blog]]></title>
                    
                                <subtitle>Product updates, engineering notes, and thoughts on support from the team building There There.</subtitle>
                                                    <updated>2026-05-30T00:00:00+00:00</updated>
                        <entry>
            <title><![CDATA[A "Thank You" shouldn't reopen a ticket]]></title>
            <link rel="alternate" href="https://there-there.app/blog/a-thank-you-shouldnt-reopen-a-ticket" />
            <id>https://there-there.app/blog/a-thank-you-shouldnt-reopen-a-ticket</id>
            <author>
                <name><![CDATA[Freek]]></name>
            </author>
            <summary type="html">
                <![CDATA[A closed ticket gets a &quot;thanks&quot; and most helpdesks drag it back open. Here is the layered, fail-safe way There There decides to leave it closed.]]>
            </summary>
                                    <updated>2026-05-30T00:00:00+00:00</updated>
        </entry>
            <entry>
            <title><![CDATA[The stack behind There There]]></title>
            <link rel="alternate" href="https://there-there.app/blog/the-stack-behind-there-there" />
            <id>https://there-there.app/blog/the-stack-behind-there-there</id>
            <author>
                <name><![CDATA[Freek]]></name>
            </author>
            <summary type="html">
                <![CDATA[A tour of the technology we used to build There There, and why we reached for the boring choices on purpose.]]>
            </summary>
                                    <updated>2026-05-29T00:00:00+00:00</updated>
        </entry>
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