# There There

> There There is an AI-powered helpdesk for support teams. AI surfaces context and drafts replies, handling the repetitive tickets so your team can focus on the ones that matter and every customer gets a thoughtful answer.

There There connects to channels like email and a support bubble, turns incoming messages into tickets, and uses AI to draft replies, suggest knowledge-base answers, and run workflows. Teams can collaborate on tickets, assign work, and report on support performance.

## Docs

- [Getting Started](https://there-there.app/docs/getting-started): Set up your workspace, connect your first channel, and start handling tickets.
- [Channels](https://there-there.app/docs/channels): Connect email and the embeddable support bubble so messages flow in as tickets.
- [Tickets](https://there-there.app/docs/tickets): How tickets work: statuses, assignment, notes, replies, and tags.
- [Contacts](https://there-there.app/docs/contacts): The people who write in, and the companies that group them by email domain.
- [AI](https://there-there.app/docs/ai): How the AI drafts replies, surfaces context, answers from your knowledge base, and escalates to humans.
- [Help center](https://there-there.app/docs/help-center): Publish a brain's public articles as a customer-facing knowledge base site, hosted or on your own domain.
- [Workflows](https://there-there.app/docs/workflows): Automate routing, assignment, and actions when tickets arrive.
- [Teams](https://there-there.app/docs/teams): Invite members, manage roles, and control channel access.
- [Reports](https://there-there.app/docs/reports): Track resolution times, volume, and team performance.
- [Notifications](https://there-there.app/docs/notifications): Configure how and where your team is notified about activity.
- [Integrations](https://there-there.app/docs/integrations): Connect There There to the other tools your team uses.

## API

- [API documentation](https://there-there.app/docs/api): Authenticate with API tokens and work with tickets, contacts, companies, and channels programmatically.
- [API reference](https://there-there.app/docs/api-reference): Full endpoint reference.
- [OpenAPI specification](https://there-there.app/docs/openapi.yaml): Machine-readable OpenAPI spec.

## Product

- [Pricing](https://there-there.app/pricing): Plans and pricing.
- [About](https://there-there.app/about): The team and story behind There There.
- [Blog](https://there-there.app/blog): Product updates and writing on support and AI.

## Optional

- [Privacy policy](https://there-there.app/privacy-policy): How we handle your data.
- [Data Processing Agreement (DPA)](https://there-there.app/dpa): Review and sign our GDPR data processing agreement.