Everything your support team needs. Nothing it doesn't.
AI that helps you write better replies, automation that handles the busywork, and collaboration that keeps your team aligned.
AI & Intelligence
Search your docs, draft replies, and summarize long threads. AI that makes your team faster, not redundant.
- Documentation search
- AI chat assistant
- Auto titles & summaries
- Custom prompts
Channels
Email, web widget, and more. Every conversation lands in one inbox regardless of how it started.
- Email channels
- Support widget
- DNS verification
- Channel branding
Workflows
Auto-assign, auto-tag, and auto-reply. Set conditions once, let the system handle the rest.
- Trigger-based rules
- 10+ condition types
- Auto-assignment
- Webhook actions
Collaboration
Internal notes, @mentions, typing indicators, and presence awareness. Know who's doing what, in real time.
- Real-time presence
- @mentions
- Internal notes
- Saved views
API & Integrations
REST API, Slack integration, and webhooks. Connect There There to whatever your team already uses.
- REST API
- Sanctum authentication
- Slack integration
- Webhooks
Everything included.
Ticket Management
- Unified inbox for all channels
- Filters and saved views
- Tags and labels
- Quick replies / canned responses
- Ticket assignment and reassignment
- Status management (open, pending, closed)
- Bulk actions
- Forwarding
AI & Intelligence
- AI-powered response suggestions
- Documentation source search
- AI chat assistant per ticket
- Auto-generated ticket titles
- Auto-generated ticket summaries
- Bring your own API key (OpenAI / Anthropic)
- Custom AI prompts
Channels
- Multiple email channels
- DNS verification (DKIM, SPF, return path)
- Embeddable support widget
- Channel-specific branding
- Custom email addresses
Automation
- Trigger-based workflow rules
- 10+ condition handlers
- Auto-assignment
- Auto-tagging
- Auto-replies
- Webhook actions
Collaboration
- Real-time typing indicators
- Presence awareness
- @mentions in notes
- Internal notes
- Team roles (owner, admin, agent)
- Saved views per user
Integrations
- Slack notifications
- Reply from Slack
- REST API
- Sanctum authentication
- Webhook events
Ready to see it in action?
Start your 14-day free trial. No credit card required.