AI that works with you, not instead of you.
Draft replies in seconds, search your knowledge base instantly, and get summaries for long threads. Always with a human making the final call.
Documentation search.
To reset your password, go to Settings > Security > Password. Click "Reset password" and follow the email instructions...
Covers two-factor authentication, password requirements, and recovery options for locked accounts...
Initial setup, first login, configuring your profile and notification preferences...
AI chat assistant.
Auto titles and summaries.
Customer gets a 500 error at checkout when using SUMMER24 code on orders over $200. Affects Stripe integration.
Enterprise customer needs bulk invoice export for their accounting team. Currently only PDF download is available.
SAML SSO users on Safari 17+ hit an infinite redirect. Related to third-party cookie blocking. Chrome works fine.
After removing a team member, the billing page still shows the old seat count. Subscription amount is correct though.
Webhooks to Slack are arriving 5-10 minutes late since last Thursday. Other webhook destinations seem unaffected.
Use your preferred AI provider.
There There supports both OpenAI and Anthropic. Bring your own API key and choose the model that works best for your team. You stay in control of costs, and your data is processed according to your provider's terms.
Create custom prompts to match your brand voice and support style.