Quick Replies
Overview
Quick replies are personal reply templates. Each workspace member manages their own list and only sees their own quick replies. Any member (admin or not) can create, update, and delete their own templates.
List Quick Replies
GET /api/quick-replies
Example Response
{
"data": [
{
"id": 1,
"ulid": "01hx9f3k2a...",
"name": "Greeting",
"body": "Hi, thanks for reaching out."
}
]
}
Show Quick Reply
GET /api/quick-replies/{quickReply}
Create Quick Reply
POST /api/quick-replies
Request Body
| Field | Type | Required |
|---|---|---|
name |
string | Yes |
body |
string | Yes |
Update Quick Reply
PUT /api/quick-replies/{quickReply}
Same body as create.
Delete Quick Reply
DELETE /api/quick-replies/{quickReply}