From HelpSpot

Overview

A dedicated HelpSpot importer that maps a HelpSpot export straight into There There is coming soon. It will carry over each ticket's original timestamps, status, conversation, agents, and attachments for you, with nothing sent to your customers.

In the meantime

You can already migrate from HelpSpot today using the general purpose import endpoint: export your tickets from HelpSpot, map each one to the import payload, and post them. See From any helpdesk using our API.

If you would like early access to the HelpSpot importer, let us know.